Insurance Claims Adjuster

Metairie, LA

Eagan Insurance Agency is seeking a knowledgeable and detail-oriented Insurance Claims Adjuster to join our team. In this role, you will handle insurance claims from initial reporting to resolution, ensuring fair and timely settlements for our clients. The ideal candidate will have excellent investigative skills, a customer-focused approach, and the ability to manage multiple cases efficiently.

Key Responsibilities:
  • Investigate, evaluate, and process insurance claims in accordance with company policies and industry standards.
  • Review documentation, including police reports, medical records, and estimates, to determine the validity and extent of claims.
  • Conduct interviews with claimants, witnesses, and third parties to gather relevant information.
  • Negotiate settlements with policyholders and vendors, ensuring fairness and compliance with policy terms.
  • Coordinate with legal teams and external experts as needed to assess complex claims.
  • Document claim activities and maintain detailed records in the claims management system.
  • Provide exceptional customer service, keeping policyholders informed throughout the claims process.
  • Identify potential fraud and escalate suspicious claims for further investigation.
  • Stay up-to-date with industry trends, regulations, and changes in insurance products.
Skills & Qualifications:
  • Bachelor's degree in a related field or equivalent work experience in insurance or claims adjusting.
  • Proven experience as an Insurance Claims Adjuster, preferably in property, casualty, or auto claims.
  • Strong analytical and investigative skills with attention to detail.
  • Excellent negotiation and communication skills to work effectively with policyholders, vendors, and legal teams.
  • Familiarity with claims management software and industry regulations.
  • Ability to manage multiple cases and meet deadlines in a fast-paced environment.
  • Knowledge of insurance policies, coverage terms, and claims procedures.
  • Certification or licensure as required by state regulations (if applicable).
Why Join Eagan Insurance Agency?
  • Competitive salary and comprehensive benefits package.
  • Opportunities for career advancement and professional development.
  • A supportive work environment that values teamwork and collaboration.
  • Flexible work arrangements, including potential remote or hybrid options.
Work Schedule:

This is a full-time position with standard business hours. Occasional after-hours availability may be required for urgent cases.

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